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Lost your ticket

Steps to follow when you can't access your ticket; where to find your past tickets and information about buying at the box office.

I bought a ticket without creating an account and I cannot access my ticket, what should I do?

You can contact Paribu Pass Support at [email protected].

Where can I see the tickets I bought earlier?

You can reach your upcoming and past tickets under My Account > All tickets.

The website says tickets are sold out; can I buy a ticket at the box office?

The Paribu Pass website and mobile app sell tickets through a shared system. Tickets being shown as sold out on the web or mobile channels does not always mean that tickets are sold out at the box office. You can get information from the box offices of the event venue.

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