Lost your ticket?

I bought a ticket without creating an account and I can't access it — what should I do?

You can contact Paribu Pass Support at pass@paribu.com.

Where can I see tickets I've bought previously?

You can access your upcoming and past tickets from My account > All tickets.

The site says tickets are sold out — can I still buy them at the box office?

The Paribu Pass website and mobile app sell tickets through a shared system. If the website or app shows tickets as sold out, it doesn't always mean the box office is sold out too. You can check with the venue's box office for more information.